Privacy Policy & Cloud Security Framework

1. Commitment to Enterprise Privacy & Absolute Data Ownership

At Zarghon Digitals (operating on zarghon.pk as the Certified Sales, Service, Implementation & Consulting Partner for AQLign SYSTEMS), we respect the confidentiality of your financial ledgers, member registries, and business records.

You own 100% of your data. Zarghon Digitals and AQLign SYSTEMS act solely as technology stewards. We never sell, monetize, rent, or disclose your corporate financial data, customer lists, or transaction histories to any third-party advertisers or external organizations.

2. Scope of Information Collected

We collect only the information necessary to provision, configure, and maintain your Cloud ERP subscriptions (AQLign FinaSys Pro AI & AQLign MemaSys Pro AI):

• Account & Organization Details: Company name, registered address, designated administrator contact numbers, and email addresses.
• Operational Ledgers & Transactions: General ledger records, member profiles, voucher entries, and cost center allocations entered by your authorized users.
• Payment Slips & Invoices: Bank transaction slips and receipts uploaded directly through the in-app tool to verify subscriptions and enforce AQLign's fair pricing policy.
• System Audit Logs: Timestamped user login events, IP access logs, and modification histories recorded to safeguard against internal employee fraud.

3. Encryption & Infrastructure Security Standards

All applications are deployed on high-availability, multi-tenant cloud servers engineered with strict security isolation:

• 256-Bit SSL/TLS Encryption: All data transmitted between your browser and the cloud servers is encrypted via Secure Sockets Layer (SSL) certificates.
• Cryptographic Credential Hashing: User passwords, secret tokens, and sensitive authentication hashes are stored using irreversible encryption algorithms.
• Database Segmentation: Every tenant’s data is partitioned to ensure zero cross-account visibility or data leakage.
• 99.99% Uptime Infrastructure: World-class cloud hosting protected with firewall safeguards and intrusion detection systems.

4. Client Password & Credential Responsibilities

While our cloud infrastructure is guarded by multi-layer defenses, account security depends heavily on local credential hygiene:

• Clients are solely responsible for maintaining strong, unique passwords for every staff member and cashier.
• Zarghon Digitals and AQLign SYSTEMS are not liable for unauthorized access caused by shared employee logins, phishing, or compromised local computers.
• Any intentional hacking attempt, vulnerability scanning, or unauthorized reverse-engineering of the cloud interface will result in immediate service termination without refund.

5. Backup Sovereignty & Local Export Rights

We believe you should never feel locked in. The cloud software includes built-in Backup and Data Export tools:

• Clients can download complete offline database copies and Excel registers at any time directly through the application control panel.
• Clients are strongly encouraged to download regular local offsite backups as standard disaster-recovery practice.

6. Subscription Expiry, Grace Periods & 30-Day Permanent Deletion Policy

To ensure data privacy and optimize cloud server storage, data retention upon subscription expiry adheres strictly to the following timeline:

7. Financial Slips & Dispute Resolution Privacy

To maintain pricing integrity, clients submit bank transaction slips directly to AQLign through the in-app portal. All uploaded receipts are stored in secure, encrypted storage solely for payment verification.

In the event of any service dispute between the client and Zarghon Digitals, AQLign acts as an independent bridge to resolve the issue or transfer servicing to another authorized agency. Client data records remain strictly protected throughout the transition.